11 Ways To Use Chatbots For Marketing For example, portable blender company, BlendJet, saw their average order rates increase 17% and sales 15% after deploying a Facebook chat plugin. The automated conversational flows built into their chat plugin simplified responses to inquiries about pricing, shipping and delivery times. As a result, customer interactions increased and […]
What to Know to Build an AI Chatbot with NLP in Python Praveen Singh is a content marketer, blogger, and professional with 15 years of passion for ideas, stats, and insights into customers. An MBA Graduate in marketing and a researcher by disposition, he has a knack for everything related to customer engagement and customer […]
Beginners Guide to Semantic Segmentation 2023 And while there is no official definition of semantic search, we can say that it is search that goes beyond traditional keyword-based search. As such, you should not be surprised to learn that the meaning of semantic search has been applied more and more broadly. A succinct way of […]
Compare Intercom Live Chat vs Zendesk Chat 2024 FinancesOnline In terms of pricing, Intercom is considered one of the most expensive tools on the market. Its competitor can be more flexible and predictable in this area. It can help you to reach out to customers and help them complete purchases. Intercom integrates with far more […]
An Introduction to Natural Language Processing NLP Pairing QuestionPro’s survey features with specialized semantic analysis tools or NLP platforms allows for a deeper understanding of survey text data, yielding profound insights for improved decision-making. QuestionPro often includes text analytics features that perform sentiment analysis on open-ended survey responses. While not a full-fledged semantic analysis tool, […]
Insurance Chatbots: Outstanding Service & Lead Generation This IVA delivered a range of services, even helping members obtain and compare cost-of-service estimates and locate in-network providers. Leveraging new technologies like Conversational AI in the insurance industry becomes vital to stay ahead of competitors. Insurance companies are looking for innovative ways constantly to elevate customer service […]
11 Best eCommerce Chatbots and How to Make the Most of it in 2024 It is a no-code platform that enables users to create custom chatbots without any technical skills. The chatbot is trained on the user’s own data, serving as a centralized knowledge base for customer interactions. It offers a human-like conversation experience and […]
Chatbot Pros and Cons: Are You Aware of Them? Another advantage of a chatbot is that it can qualify your leads before sending them to your sales agents or the service team. A bot can ask questions related to the customer journey and identify which leads fit which of your offerings. From financial benefits of […]